Refund Policy
Effective Date: 07-Feb-2026
At PONDYBOOKING, your satisfaction matters. This Refund Policy explains how refunds are processed for bookings made through our website pondybooking.com.
1. Eligibility for Refunds
- Refunds are applicable only for eligible cancellations as per our Cancellation Policy.
- Refunds may not be applicable for no-shows, partially used services, or special promotions.
2. Refund Process
- Once a refund is approved, it will be processed to the original payment method used during booking.
- Refund processing may take 7–10 business days depending on your bank or payment provider.
- We are not responsible for delays caused by banks or payment processors.
3. Partial Refunds
- Partial refunds may be provided for services partially used, based on the terms of the specific booking.
- Any fees incurred during payment processing may be deducted from the refund amount.
4. Contact Us
If you have any questions regarding refunds or need assistance, please contact us at:
Email: support@pondybooking.com
Customer Support: +91 80 7273 0531
Address: Pondicherry, India
